374 results matched your search criteria
Signatures not trusted
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Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted. Why is this happening and how can it be corrected?
"Sandbox" watermark remove when downloading files from sandbox env
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Can we remove "sandbox" watermark when we download individual files from sandbox environment Background: Im trying to download the pdf files uploaded to sandbox environment and that file will used internally for processing
Ability to send 2 DOCX files with a single payload for Text Tag Extraction
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Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data.
Internal Server Error While Uploading Document in Python Rest
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Hi, I was trying the below code snipped To upload documents to packages,   
Signature Name is not being persisted
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I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature. When creating the package, I give the signature a unique name using the .WithName(string signatureName) method. Then, when I use the eSignLive client to retrieve the documentPackage, the
Custum data fields in templare/layouts
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Hi team, Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ? Thank you Alaa
Identifying the MIME Type of the Attachments and Documents
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Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in Advance.
Document Fields Property is not returned as part of the Document
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I tried this one on SDK 10.10.1.0, and tried various different ways to see if it will return the Field properties and it failed to return. My PDF contains only 2 fields that I'm populating using Field Injection. Please see attached screenshot.
Postman collection for retrieving documents
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Dear Champs, I'm looking for REST API POSTMAN collection for GET https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf Also advise where can we get packageId and documentId?  
Retrieving documents and fields
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Hi!  Do you know if I can retrieve the fields that I configure in the template layout? I know that we have available an evidence summary, but is possible to retrieve this fields by an API service? Not as a pdf but as metadata.  Thanks for your help!!!