374 results matched your search criteria
String length exceeds maximum 6000000 in Salesforce
Forum topic
OneSpan Sign
I'm having an issue when sending the pdf to OneSpan. This is the error from the dev console "String length exceeds maximum: 6000000" Is this because my files are too large? What's the fix?    
Onespan eIDV POC - example return
Forum topic
OneSpan Identity Verification
Hi,   Please could you post an example of a return after someone completes the verification process. Please provide an example of both the JSON file and the PDF return. Many Thanks Andrew  
Signatures not trusted
Forum topic
OneSpan Sign
Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted. Why is this happening and how can it be corrected?
"Sandbox" watermark remove when downloading files from sandbox env
Forum topic
OneSpan Sign
Can we remove "sandbox" watermark when we download individual files from sandbox environment Background: Im trying to download the pdf files uploaded to sandbox environment and that file will used internally for processing
Ability to send 2 DOCX files with a single payload for Text Tag Extraction
Forum topic
OneSpan Sign
Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data.
Custum data fields in templare/layouts
Forum topic
OneSpan Sign
Hi team, Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ? Thank you Alaa
Identifying the MIME Type of the Attachments and Documents
Forum topic
OneSpan Sign
Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in Advance.
Attachment - File Type/Extension
Forum topic
OneSpan Sign
For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:             this.data = data;
Validate PackageDocument before Package Create or Create&Send
Forum topic
OneSpan Sign
Hello Team, I have a scenario where I create and send a PackageDocument from a dynamically provided PDF document and I add a number of signatures based on a text-anchor.
Java SDK giving a password Protected File
Forum topic
OneSpan Sign
Hi,   We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal.  Observations: 1.  The files that we download using the below code gives us password prompt when we open it