OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Keeping separate staging sandbox and production account
Forum topic
OneSpan Sign
What is the recommended way to be able to rapidly develop and iterate on a series of forms we're using for application integration, then be able to deploy them to a production instance? I tried the tool recommended by OneSpan's phone support at https://developer.esignlive.com/code-share/esignlive-c
Resize signature text(that appears after signing)? I tried using withSize(wt,ht)
Forum topic
OneSpan Sign
Hi, I'm trying to increase the text or print that appears after a signature block is signed (Eg: E-SIGNED by FirstName LastName on Date). I tried to achieve this using withSize method for the signature, but it didn't work out(the text appears to be only the standard size). I think it's not work
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan:
while cloning is it possible to clone only the documents and roles need from the template
Forum topic
OneSpan Sign
In our scenario we have all the documents created in a temple and user will select some documents from the template in our application to esign or manually sign.
Retrieve package using apex sdk
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
eSignLive unauthorized access page
Forum topic
OneSpan Sign
I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access page. Is this a bug?
Incorrect count of results when querying packages
Forum topic
OneSpan Sign
I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder.  Here's query
Attempting to Use PHP Sample Code
Forum topic
OneSpan Sign
Hi. I am trying to implement the sample code provided at https://developer.esignlive.com/code-share/php-web-form-application-example/ I have changed the API Key to the API key in my account. I believe that is the only thing that needs to be changed, unless I am wrong.
Opening the document to be signed in a device (like IPad or tablet )
Forum topic
OneSpan Sign
Could please anyone help with Opening the document to be signed in a device (like IPad or tablet ) without having the User to click on email link. Use case : Customer in Branch for account opening or any subscribing to a new product(Credit Card , Derivatives , Mortgage loan), one the all the details