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How to retrieve signingUrl when signerId is email address while package creation

Forum topic

OneSpan Sign

Hi, I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier); here I've userIdentifier is e.g. "[email protected]"

How to load layouts via API for sender by email address/OneSpan account

Forum topic

OneSpan Sign

Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address.

Restriction on "from" field when sending emails using OneSpan Sign SAAS

Forum topic

OneSpan Sign

Hi everyone, I was wondering if there are any constraints on what I configure in the email templates as the "from" email address based on the account owner's or sender's email address domain? We have setup DKIM on an account so we can use our company's domain for our outbound emails. I was wonde

Can Package Signer email/SMS # Be Changed After Creation via the API?

Forum topic

OneSpan Sign

If a package has already been created, can the email address and SMS phone # be changed via the API?

Why I am receiving two emails , once package has been sent for eSign

Forum topic

OneSpan Sign

FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi

Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API

Forum topic

OneSpan Sign

We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ). We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi

Retrieve Signerâ€™s status (bounced email, opt-out, expired) through REST API

Forum topic

OneSpan Sign

Hi, How to retrieve the status of the signer using REST API? Especially for bounced email, opt-out and expired. Thanks

Ability to find out signers whoâ€™s email have bounced through REST API

Forum topic

OneSpan Sign

We need a way to find out that a signerâ€™s email is wrong (has bounced) by REST API

Will update a signer's email or mobile trigger a notfication resend or I need send the notification by notification API?

Forum topic

OneSpan Sign

as the subject. Thanks.