OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How to remove the electronic disclosure form prior to seeing our signable PDF
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.getPackageService().deleteDocument(packageId, "default-consent"); However, when we have done that the electronic disclosure form still shows with no "Accept" button and our signable PDF is not sh
Strikeout Option in Designer
Forum topic
OneSpan Sign
Hi,We currently already have an integration with OneSpan eSign where we have implemented the designer iframe into our website.We require a feature where we can draw lines into the document, in order to "cross out" clauses that already exist in the uploaded PDFs. 
Success Message "This packagae is complete"
Forum topic
OneSpan Sign
A success message is displayed in the iframe once the document is signed.
Hide admin name from signers list in designer view
Forum topic
OneSpan Sign
When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default. Is there any way to hide my name (Account holder name) from signers list, I am using MEAN and opening document in iframe.
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.
Rename Transaction Document
Forum topic
OneSpan Sign
Hi.  Can you tell me if it is possible to change a template document name for a new transaction, and if so how this can be done? e.g.             Form form = new Form("FormName");
Pre-populating Custom Fields on a template
Forum topic
OneSpan Sign
Hi everyone, We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the form (i.e.
Handover URL details about the redirect
Forum topic
OneSpan Sign
Our developers have a question around the specific details around how the redirect from Silanis to the handover URL is handled. Could someone shed some light onto what mechanism is used?
Mark as sent but don't want email to be sent
Forum topic
OneSpan Sign
Hi, I'm using the REST apis.
Don't send document creation email
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.