266 results matched your search criteria
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.†When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data.
It would be better if it just return null, instead of going to the exception path.
Thanks,
Forum topic
OneSpan Sign
Hello,
I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign.
I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api.
But I am not able to figure out the json content for the sender and signer details in plsql.
Forum topic
OneSpan Sign
Hi,
is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.
thanks,
Cindy
Forum topic
OneSpan Sign
Hi,
from the documentation, there are 3 pre-defined roles: admin, manager and sender. Another concept is about 'owner' as user type? what's the difference between 'owner' vs roles? and can anyone be 'Owner'?
thanks,
Cindy
Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available. Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
Forum topic
OneSpan Sign
Hi,
I am not clean how to use attachment, could you please share an sample code? Also once there is attachment in a package, the sender have to accept this attachment, otherwise the signing ceremony will not be completed?
Thanks
Forum topic
OneSpan Sign
Hi,
please suggest what are suitable and best authentication tokens (user, sender, signer etc.,) that we should implement if we will have to get the unassigned docs signed through OSS
Thanks
Naresh
Forum topic
OneSpan Sign
Hi,
I don't understand the difference between roles and approvals?
Forum topic
OneSpan Sign
Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account.