316 results matched your search criteria
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Forum topic
OneSpan Sign
Hello,
I hit the REST API to try and delete a document from our package, and this is the response we got.
{
"messageKey": "error.validation.cannotDeleteDocumentInActivePackage",
"message": "Document is in a active package and cannot be deleted.",
"code": 400,
"name": "Validation Error"
}
Forum topic
OneSpan Sign
I'm getting below error
{"Error occured while getting response from handoff -
Forum topic
OneSpan Sign
It would be extremely helpful to enhance the signing ceremony UX. Since it's the core component of an end-user, we would love to see enhancements to the UI/UX to make it a better/more intuitive experience. Below are a couple of items:
1.
Forum topic
OneSpan Sign
Team,
I am looking for help with below scenarios
1) To add a signer to a transaction, is signer emaild id mandatory in signer json request?
2) What if we have a scenario, where a couple wants to use same email id, but both has to be setup as signers in a transaction?
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package.
However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin
Forum topic
OneSpan Sign
Hi
On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created.
We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.