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2539 results matched your search criteria
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Two ways to change status to DRAFT?
Forum topic
OneSpan Sign
I was successfully able to change my package status to DRAFT by using the code supplied in your guide.
How can I put signer names into the "Other" column of the audit trail after each signing action?
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
log4net dependency causing conflict
Forum topic
OneSpan Sign
We are integrating e-SignLive with an EPiServer site. The EPiServer version we are using depends on log4net version 1.2.10 but the Silanis.ESL.dll depends on 1.2.13. We tried using a binding redirect in the application's web config with no luck.
Checkbox Group functionality
Forum topic
OneSpan Sign
As we know great functionality was added to the solution when the checkbox groping was created, but does it work with the REST API, how do you add the groups and conditions to it, to the call
Laserfiche not getting back the signed documents Need help troubleshooting
Forum topic
OneSpan Sign
Need some assistance -   
incompatibleApprovalsOnTheSameRole
Forum topic
OneSpan Sign
Hi, Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields. The following payload used to work before Oct 5th in the OneSpan sandbox environment. {
How to make Orchestration SDK work in iOS Simulator
Forum topic
Mobile Security Suite
Orchestration SDK seems to have support for ARM only. We are not able to build an app with this SDK and test on iOS Simulator.  If we are only able to build for actual devices and not the iOS simulator, it may drastically increase our development time to many folds.
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
how to use notifySigner method
Forum topic
OneSpan Sign
Hi I am trying to use notifySigner via Java SDK, how can I use the below method, what is groupId?  how can I create/get groupId via SDK java.   eslClient.getPackageService().notifySigner( packageId, groupId ); Thanks Wendy
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