OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Set an external reviewer for an attachment in a sign transaction
Forum topic
OneSpan Sign
Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive the documents after all the signatures are completed.
Integrating eSignLive with Lotus notes
Forum topic
OneSpan Sign
Has anyone worked on integrating esignlive with lotus notes application via lotus script (using REST API)
Integrate wordpress website with eSignLive
Forum topic
OneSpan Sign
If I integrate eSignLive into wordpress website, does the document sits on our directory or eSignLive dasbboard?
Document filename
Forum topic
OneSpan Sign
Can a document filename refer to a file on a network drive as in the following: documentBuilder.FromFile(fileName)
Difference between CreatePackage and CreatePackageOneStep
Forum topic
OneSpan Sign
Hello, I'm trying to understand the difference between CreatePackage and CreatePackageOneStep in the .Net SDK.
Unauthorised and NoSession
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}. I am usi
Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
Upgraded to the new UI -- not seeing anything different in my integration.
Forum topic
OneSpan Sign
I have downloaded the new SDK version 11 and installed it in my application. I have updated my api key to the new one I received when I created a new sandbox account. I have updated my code to call the designer and signing urls.
REST API - JSON Request parameters
Forum topic
OneSpan Sign
Hi Team, We are consuming onepansign RET API to create transactions. Can you please provide answers for below questions? 1. "RequestDescription" parameter from JSON request is not getting used anywhere in the recipients email.
SMS, Security Questions, etc not working for in-person signing
Forum topic
OneSpan Sign
Hi I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.