OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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SMS authentication
Forum topic
OneSpan Sign
Hi, for signer SMS authentication option, does it only send SMS code to the cell phone? if the signer doesn't have cellphone, does it do text-to-voice to a landline?   thanks, Cindy  
Package Modified Status
Forum topic
OneSpan Sign
Hi, we are evaluating the REST API for our use case. Is there a way to know that original package has been modified? For say, some new document has been added to the same package. We need this to ensure package integrity.
Populate Text Fields with dynamic data in API call
Forum topic
OneSpan Sign
Hello!
UserAuthenticationCallback and weak password
Forum topic
Mobile Security Suite
In our Android application, we enabled the UserAuthenticationCallback.
Document Locked
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other package?
Dynamics connector V2
Forum topic
OneSpan Sign
I have a client who is trying to use a convention that has two Signer Labels within a template and but not able to specify a Signer Label to a placeholder. This is possible with the Salesforce connector. But, this looks like a bug Dynamics connector V2, please advise.
Template with blank recipient
Forum topic
OneSpan Sign
I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient?  Is there a way I can create a template that has the recipient section not prefilled?
Notify the Notary
Forum topic
OneSpan Sign
Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?
Positioning Tags on Documents
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this positioning right?
Create Package with options
Forum topic
OneSpan Sign
Hi, I am translating SDK call to REST API. Attached is the code we use SDK call. I have difficult to find all options or parameter from the website documentation. Could you please provide some sample, how to construct the required payload? Regards, Eugene