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No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Skipping All Optional Signatures Returning Completed Status
Forum topic
OneSpan Sign
Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working well until an edge case appeared in testing.
PDF appears corrupt in Sandbox
Forum topic
OneSpan Sign
I'm running the follow code (segment) and my pdf is showing up garbled on the sandbox using Java API version 10.10.1 I can read the file Consent.pdf using any reader on my workstation, but when it gets to the sandbox site it is showing up as a series of garbled text (starts with @`%PDF-1.3...
Receiving Error "Number of uploaded files does not match number of documents specified in package."
Forum topic
OneSpan Sign
I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this error message.  I have even tried to use the exact configu
Creating a Reverse Proxy Using IIS
Forum topic
OneSpan Sign
We are facing an issue with third party cookies in Safari and in other browsers where the users have the third party cookies disabled.
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
Getting validation error for Signing document which is in other language
Forum topic
OneSpan Sign
Hi , I have created package and adding document from Salesforce. The document is in Spanish language.
Error when uploading document to package
Forum topic
OneSpan Sign
Hi!
Send File not in Static Resources
Forum topic
OneSpan Sign
I am getting an error error.validation.sendPackage.noApprovals from the Salesforce Package. 
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