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is there any way to adjust/move signature box by signer
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Create package from base64 encoded file content
Forum topic
OneSpan Sign
I tried creating package using json body and sending file content as base64 encoded string but I get this error {"messageKey":"error.validation.sendPackage.noApprovals","message":"Cannot send package without approvals.","code":400,"name":"Validation Error"}.
Download file failing if the zip file size is too big.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Callback configuration
Forum topic
OneSpan Sign
Hi In the callback setup example prorgram My callback URL is given in the following variable private static final String URL = "http://my.url.com"; Can I add a port number to this URL? Will the URL below be a acceptable to Silanis for a callback.
Signer authentication
Forum topic
OneSpan Sign
Hi OSS Community Team, For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to get data, in this case we get HTML page.
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
Automatically notify a signature declination to signers who have already signed
Forum topic
OneSpan Sign
Hi, I would like to know if in a transaction with several signers, there is a way to configure that if one of the signers declines the signature, this can be automatically notified to the signers who have already signed (in addition to the sender).
Flag package for future analysis
Forum topic
OneSpan Sign
Hello, I have a scenario that I would like to flag a package for future assessment from a third party individual. There is any way to add information to a package using REST API but is not present in any document, just behind the scene, like a metadata? If there is anyway, this would work also fo
Is it possible to add a tooltip help text to a Radio button using the API?
Forum topic
OneSpan Sign
I've noticed in the UI I am able to add tooltips to my radio buttons. I am wondering if this is a possible in the api as well ie
Updating Field Info Deletes Field
Forum topic
OneSpan Sign
Guys, I am trying to update a field and I am using this as a guide. https://developer.esignlive.com/guides/feature-guides/fields/ I am doing a PUT to the api call below and when it runs, it deletes the field all together. https://sandbox.esignlive.com/api/packages/{packageId}/documents/{document