577 results matched your search criteria
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
Unable to add document to a package
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OneSpan Sign
I am trying to add documents to a package but unable to do so. I have tried two method:
Adding a subset of Custom Fields per Package
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OneSpan Sign
Hi,We are currently using custom fields so that our users can pre-map fields in documents, so they can be filled in later by our system automatically. We currently have a field for "Purchaser Name", "Purchaser Address", "Purchaser Phone Number", etc.
Package without Electronic Disclosures and Signatures Consent issue
Forum topic
OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent. So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document. What could the issue be here?
Salesforce Event Notification Endpoint - Not receiving Events for SDK Generated Packages
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OneSpan Sign
I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX? I noticed this comment in your blog series on Salesforce events:
Remove default disclosure electronic signatures document while creating new doc
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OneSpan Sign
Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created.
USe of WithAda() flag on packages with multiple signers
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OneSpan Sign
Good Afternoon, i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation.
Not seeing all packages when polling OneSpan
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OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range back to at least last November.  The catch is that if we
Saving Completed Packages to SharePoint from Dynamics Connector
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OneSpan Sign
We currently use the Microsoft SharePoint connector for eSignLive and that works great for us. However, we have some use cases where we'd like to start using the Dynamics connector as well.
Cannot send package without approvals
Forum topic
OneSpan Sign
Hi, I am getting below error while creating the package