OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Regarding Branding Customization- customize logo and have session bar visible?
Forum topic
OneSpan Sign
Hey Team, Greetings for the day. I was playing around with branding the Signing Ceremony, when I try to customize the logo with a different image it works fine (but it disables the session bar, even when I use .withSessionBar() ) Is this the default behaviour?
Problems with Expediente Unico client documents, OneSpan does not return them.
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
custom thank you dialog
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit buttons. Let me know whether we can restrict this window after signing process completed. Thanks,
iOS SDK - custom UI
Forum topic
OneSpan Sign
Hi, I'm using the iOS SDK to let the user self sign a pdf document. I need to define a different UI concept for the signing ceremony screens. modifying the SDK's storyboard is not good enough in my case. can I achieve it somehow with your SDK or API? thanks, Ram
Customize image on eSignature
Forum topic
OneSpan Sign
Is it possible to replace the purple circle image on the signed document? I understand this is the OneSpan logo so thinking probably not - but we did have a customer ask about this. Thanks.
Ceremony Customization: WithOptOutOther, WithDeclineOther
Forum topic
OneSpan Sign
In the latest SDK, there were additional signing ceremony customization's added. Specifically, I'm noticing WithOptOutOther and WithDeclineOther.
Adding customized consent docuemnt
Forum topic
OneSpan Sign
Team, How can I add/replace existing 'default-consent' document with my own document (pdf). Can you please post some guide on this.
Signing Completed Email Customization
Forum topic
OneSpan Sign
Hi all, Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'.  We use e-sign for multiple different documents and want each document to have its own email template.
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.