OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Ordering signature with OSS v11.41 UI process
Forum topic
OneSpan Sign
REQUIREMENT We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.   WHAT WE HAVE FOUND OSS 11.42: This is an option to order signers from the OSS UI when initiating the signing ceremony.
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Uniqueness of names and ids
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.
IE - Enterprise mode - eSign Page is not displayed
Forum topic
OneSpan Sign
Hi We need to use IE with Enterprise Mode on. But eSign page can’t be displayed when ‘Enterprise Mode’ is selected(there is no problem to display the page when Enterprise Mode is un-selected). Please refer to the attached 2 pictures for details.
Is drafts fetching feature supported in android SDK?
Forum topic
OneSpan Sign
Hi, We have a slight change in our requirement regarding drafts feature in eSignLive. I was unable to find any way to access drafts using the eSignLive android sdk making me believe that it is not supported currently. Currently I have following questions: 1.
Set package Expiry Date In Rest API
Forum topic
OneSpan Sign
Hi, I have a requirement to set the package expiry date during creation of the package itself. The problem is I cannot identify the suitable Json field where the expiry date can be set so that Onespan can automatically take the necessary actions on it. The java sdk has the solution.
Transaction export and download tool - Bulk Download Transactions
Forum topic
OneSpan Sign
Good morning,
Installation Script information for the Required Databases need the Scripts Where are they located at?
Forum topic
OneSpan Sign
I am needing the SQL Sripts that are referenced in the Database install. I can not seem to locate the ESL.SP. DB.SQL. Scripts, as I need to give detailed instructions to our DBA TEAM.
How to pass multiple documents in same package?
Forum topic
OneSpan Sign
Hello Support, as per requirement in my project, I have to pass multiple documents(2-3) in same package for multiple e-signing. and after e-singing of all the parties, I have to separate out these multiple documents by category. I am using .net SDK for this. 
UI effects and tabbing
Forum topic
OneSpan Sign
I am fairly new to OneSpan sign API. I'm using Java SDK. Two questions: