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1443 results matched your search criteria
Combining Approvals for same signer
Forum topic
OneSpan Sign
Guys - I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package example of how to do it since mine isn't working.
Flag package for future analysis
Forum topic
OneSpan Sign
Hello, I have a scenario that I would like to flag a package for future assessment from a third party individual. There is any way to add information to a package using REST API but is not present in any document, just behind the scene, like a metadata? If there is anyway, this would work also fo
Issue with PUT call only on Sandbox
Forum topic
OneSpan Sign
Guys,I am getting this error when trying to update the package status of a package. Is there something going on with the PUT call? I am able to do the other POST calls.url - https://sandbox.esignlive.com/api/packages/{transactionID} 
How to search DocumentPackage by attribute?
Forum topic
OneSpan Sign
Hi, I want to create empty packages with DRAFT status and one custom attribute (i.e internalID). DocumentPackage documentPackage = newPackageNamed("TEST_PACKAGE") .withAttributes(newDocumentPackageAttributes() .withAttribute("internalID", "123456"
Email Bounce 500 Error
Forum topic
OneSpan Sign
Receiving this error
Can't Deleted user Master in OneSpan
Forum topic
Intelligent Adaptive Authentication
Dear Supporter, We would like to delete user master from OneSpan but it's popup message error as below:  Status Code : -300 Return Code : -1
How do I tell if delete package failed?
Forum topic
OneSpan Sign
When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
403 forbidden http status , while calling api access token
Forum topic
OneSpan Sign
Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken   with client id, secret and type. I am getting 403 forbidden.  
Is it possible to send multiple documents with metadata?
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?  
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