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2889 results matched your search criteria
OneSpan Sign integrated with Salesforce Communities
Forum topic
OneSpan Sign
We’re looking to use OneSpan Sign directly in a Salesforce Community (Community Plus licenses) out of the box but it's not working.
Multiple Admin Accounts causing confusion
Forum topic
OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
Error code - The Supplied input cannot be parsed
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer.  "The supplied input cannot be parsed"  Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Signature Pad Signing
Forum topic
OneSpan Sign
Is it possible to use a signature pad with written signature using the OneSpan web site? The examples I have seen are all click-to-sign. Any Java code examples you can point me to?   Thanks
Fishing emails
Forum topic
OneSpan Sign
Hi there,   Did you encounter any fishing emails that mimics OneSpan emails? If yes, what kind? And what would your recommendation to identify a fishing email and then to mitigate risk to open fishing email?
Radio Buttons
Forum topic
OneSpan Sign
I am trying to expedite my form creation, and I am working with a lot of radio buttons. I have a question - Is there a way to have an "IF" statement tied to it - If they select "Radio_Yes" then fill out "Text_Explain"?
Remove/Modify screen after signing process
Forum topic
OneSpan Sign
Hi,   I want to know if it is possible to Remove or Modify the screen that comes after completing the document signing part. Please refer to the attached screenshot for reference of the screen  
IBM Java and TLS
Forum topic
OneSpan Sign
Our java application runs on WebSphere 8.5.5 and IBM Java 1.8 When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects. So in the java sdk com.silanis.esl.sdk.internal.Client.java protected SSLConnectionSocketFactory b
URGENT - Delegation (ROLE_REASSIGN)
Forum topic
OneSpan Sign
Hi, In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email). After delegation we get the ROLE_REASSIGN event. { "@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent", "sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
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