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3702 results matched your search criteria
My Account - Signature
Forum topic
OneSpan Sign
Can I ask how I can apply my signature to documents I send out for signing?
report
Forum topic
OneSpan Sign
When you perform a run report function do you have the ability to export it or download it?
Increase the document size upload from 10MB to???
Forum topic
OneSpan Sign
Is it possible to change the upload size of documents to larger than 10MB, something more like 25MB?
weekly account owner report
Forum topic
OneSpan Sign
Can a customer pay for a customized report?  We want to change the current account owner weekly report to only show "False" AND to display ALL the "false" transaction not just in the past week. If this is possible who can provide me with a cost / timeline to create such a report.
Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Forum topic
OneSpan Sign
Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?
Error on "Confirm"
Forum topic
OneSpan Sign
Does anyone know why the user would receive this error when they confirm?
Template with blank recipient
Forum topic
OneSpan Sign
I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient?  Is there a way I can create a template that has the recipient section not prefilled?
delegation limit
Forum topic
OneSpan Sign
Can you confirm if there is a limit to how many delegates you can have.
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Accept TIFF upload format
Forum topic
OneSpan Sign
Is there a reason why you can't upload TIFF file format?   Thanks
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