2888 results matched your search criteria
Define user not registered in onespan as sender
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Hi everybody,   I'm wondering if there is a way to define a sender that doesn't have an account in onespan   I need to create packages created by some users from my platform and i would love to skip replicate those accounts inside onespan
Template Cloning In OSS web UI
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Hello is it possible to duplicate a template, and then make a slightly different version of it, rather than having to start from scratch to create a second form which only has very minor differences in the options for the drop-downs etc.?Thanks 
Server status query
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Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future problems?
Id verificaation with electronic signature
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Hello, I want to integrate the Id verification into my web application, I already integrate onespan to my application but i want add an id verification security to the signature. I need help. Thank you. NB: I use php for my project.
Signers have same email
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Hello, We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package? Thanks, Sushma
Uploading multiple documents simultaneously using "files[]"
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Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of uploaded files does not match number of documents specified i
Retrieve fields from a template for binding
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Hello Team, I'm working on the use case below and was wondering if you could help !  Use Case: We have an existing template with some documents and fields on it and we want to retrieve those fields to bind some values on them. 
Retrieving SENT packages returns a COMPLETED package
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Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:
Field with monospace character required
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Hello, I am trying to implement a document with some fields that forces each character to occupie a specific space. The only way I was able to do it right now was creating multiple 1 character textbox for each space but its far from Ideal. 
SDK version required for User-Agent changes in 11.36
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Hello, we were informed that a change will be coming to the API interactions in the 11.36 version.  If we integrate using the Java SDK, is it necessary to upgrade to the latest version of the SDK in order to correctly handle the removed user-agent header?