205 results matched your search criteria
In Person Signing - SMS Authentication & Expiration Date Setting
Forum topic
OneSpan Sign
Hello Folks, We are currently evaluating eSignLive and have couple of questions related to specific use cases. 1. Is there support for SMS authentication for In Person signing.?
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Signing session expiry
Forum topic
OneSpan Sign
Hi Is there a way to expire a signing session via the REST api. When does the signing session expire by default. Are there any business rules for expiry ? Thanks Mario
Signer session URL- expires after click
Forum topic
OneSpan Sign
Hi Once we click on the signing session URL , It expires. Can we configure it to not expire https://sandbox.esignlive.com/access?sessionToken=NDc5YWRmOGEtODZkNC00ZDg5LWJjNmEtOGU0YzkzYzkwMjc0 Thanks Mario
Session Expired Event Notifier
Forum topic
OneSpan Sign
Hi is there an event notification(https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm) for when the signer's session expires in an iFrame? If not do you know of a way for the parent to tell that the session has expired? Thanks, Jimmy
Any Java SDK code examples for OAuth 2.0/JWT?
Forum topic
OneSpan Sign
Is there a Java SDK code example to do OAuth 2.0 for creating an EslClient? Right now I'm using clientAppId and clientAppSecret.
Package expired
Forum topic
OneSpan Sign
Hi, we found out that for some packages when it's in "DRAFT" status and package expiryDate passed, the package status becomes " EXPIRED", but some of them are stay as "DRAFT".
Blocking a package download after it has been completed?
Forum topic
OneSpan Sign
Our scenario: Package is created, signed and completed at our premises. We then allow the signer 5 days to go home and download the package. However, we want to block the download if the signer takes longer than a certain number of days.
Pkg status's
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed) Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
Notify Signer's Session Expire Event
Forum topic
OneSpan Sign
Please provide a way to capture session expired event of signer