53 results matched your search criteria
Forum topic
OneSpan Sign
Hi Team,
While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is there any ways to resolve this issue?.
Thanks in advance.
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions. We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS. Our transactions are sent via the API are created su
Forum topic
OneSpan Sign
What is customer experience with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication?
Forum topic
OneSpan Sign
Hello - What is the logic behind validating the phone number entered in the SMS Authentication field? How does the system know that 111-111-1111 is an incorrect number in America? Thanks.
Forum topic
OneSpan Sign
Hey,
I am looking to include SMS authentication for a signer by first creating an authentication object and then including it in the constructor for the Signer object.
Forum topic
OneSpan Sign
Hi
I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
Forum topic
OneSpan Sign
If a package has already been created, can the email address and SMS phone # be changed via the API?
Forum topic
OneSpan Sign
Hi.
I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.
Forum topic
OneSpan Sign
Hello, I tray to get more information about the authentication methid SMS, par example to know the max length for the phone number, the international format number, but i do not find anything more clear than that. Can you help me please.
Forum topic
OneSpan Sign
So far, the process is this. The notary signs into the transaction and then switches to the borrower that will be signing. The borrower will then click the okay button a few times to authenticate themselves and start signing.