107 results matched your search criteria
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Replicate senders
Forum topic
OneSpan Sign
Hi, I'm working to retrieve all sender from the accounts that I manage in order to generate some reports. I'm trying to figure out what is the best approach to incrementally grab new senders without retrieving the full list again. Do you have any suggestion using REST API's calls?
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Sender - signature
Forum topic
OneSpan Sign
Hi I am unable to add the senders signature image, when creating the sender.
Using Senders in package
Forum topic
OneSpan Sign
Hi,   I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender. Each package could have different sender or I can use a sender that I used in an earlier package. 
downloading sub account's documents
Forum topic
OneSpan Sign
Hello, I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.
Senders names changes
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan.  What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
maximum amount of senders
Forum topic
OneSpan Sign
Hey team, Can we obtain the maximum amount of senders on the account using the API/SDK? Thanks in advance!
How to load layouts via API for sender by email address/OneSpan account
Forum topic
OneSpan Sign
Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address.