71 results matched your search criteria
Forum topic
OneSpan Sign
Hello Duo,
I am getting again and again the following error during sending document to esign.
{"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
adding screenshot >
adding support email >
[email protected]
hello team,
wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Forum topic
OneSpan Sign
Hi,
On december 1st 2017, I have submitted a Pull Request on GitHub as I wanted to have my enhancement merged into the official SDK.
Forum topic
OneSpan Sign
Hi,
We are using rest api to integrate onespan and thus creating packages using code.
However, we are getting the following error response when we are sending the package for signature
{"code":500,"technical":"error.eslx.inputValidation.documentPreVerifyInvalidResponseNumberError [#12b6f7ee-9e16-
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
Hi Team,
We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe.
The ceremony comes up but with this error at the top in a red box:
“Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.
Forum topic
OneSpan Sign
Hello,
I am getting this error while generating the signing URL:
Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Forum topic
OneSpan Sign
Hello,
get the below error while create a new package one step.
*** System Error Occurred ***
Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.