OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Localization based on App Language
Forum topic
OneSpan Sign
Hello, Is there a way to make the SDK has the same localization as the app's one? Currently, it takes the same as the device language. Thank you, Max
how to define optout reason in French
Forum topic
OneSpan Sign
Hi, the optout reason is configured under package.settings, but package.settings doesn't have French language. how to define French optout reason?   thanks, Cindy  
Process Automation: Signed vs Not Signed
Forum topic
OneSpan Sign
Hi, I am trying to automation for my process. I idea here is to differentiate a PDF form b/w signed vs non-signed. Which languages can be used on what is the logic behind it? Regards KP
How to set Locale for Greek , Chinese Traditional , Chinese Simplified
Forum topic
OneSpan Sign
Below is not working localeLang = new Locale("el"); // Greek localeLang = new Locale("zh-TW"); // China Traditional localeLang = new Locale("zh-CN"); // CHina Simplified I have to add these languages in package. Greek one is also not working.
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir
Esigning process not translating to French
Forum topic
OneSpan Sign
Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached.
Success Message "This packagae is complete"
Forum topic
OneSpan Sign
A success message is displayed in the iframe once the document is signed.
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Trouble Creating a Package
Forum topic
OneSpan Sign
I'm using Firefox Poster to try to create my http call to create a package in eSignLive with the API and am struggling a bit. From Poster I send a POST request to https://sandbox.esignlive.com/api/packages/ withthe content as: { "name": "My Document", "type":"PACKAGE", "languag
Creating a Package without being signer
Forum topic
OneSpan Sign
Hello, I want to create a Draft package (no signers, no documents) with the REST API. I'm sending this JSON string : { "name":"test", "type":"PACKAGE", "language":"fr", "emailMessage":"", "description":"", "autocomplete":true, "notarized":false, "settings":{