66 results matched your search criteria
What is the limit of characters of a Signer's title?
Forum topic
OneSpan Sign
I am getting an error that does not allow me to send my document and I believe is due to a limit on the contact's title. "Error: Please enter a shorter title"
TEXTAREA - resize font if area is full
Forum topic
OneSpan Sign
Hi If the text field is full, doe eSignLive automatically resize the font to fit the field. Can the amount of input characters be limited for the TEXTAREA. Thanks
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, Is there any limit for emailMessage content text? I have a script generating list of items and it can become quite long. In one testing case it was 4k characters long and I got the 500 Internal Server Error on package clone.
Web Service Throughput Limits
Forum topic
OneSpan Sign
Does E-Sign have any throughput limits for volumes of transactions or web service calls an entity can make in a certain time period of time (i.e. 10,000 calls per hour) -Nate Boettcher NISC
Retrieve Completion List Limitation
Forum topic
OneSpan Sign
Hi team, I just found out that CompletionReport sdkCompletionReport = eslClient.getReportService().downloadCompletionReport(PackageStatus.DRAFT, from, to); only returns 100 results, so it's less meaningful in our process. Is there any way to get the complete list of packages of a
optOut effect
Forum topic
OneSpan Sign
Hi What is the effect of a person clicking on the opt out button. Is the effect limited only the current signing ceremony. Or will that person's email be always opted out Thanks Mario
Identify delegation using REST API
Forum topic
OneSpan Sign
Hello, I would like to know if there is any way to identify (without callback) delegation information and who delegates to who using REST API. I have firewall limitations that's why callback is out of the question. Regards, Felipe
Maximum number of templates that can be created
Forum topic
OneSpan Sign
What is the maximum number of templates that can be created under a single Esign account. I am attaching a screenshot for reference of template that I am referring to. IS there a limit on this template number under one account or a user can create as many as templates?
Document Visibility through Apex SDK
Forum topic
OneSpan Sign
We are creating one package with 2 documents and multiple signers and we want to limit the documents that each signer can view.  Is there a way to do that within the same call as the package creation, instead of having to do multiple calls. 
Email address ending with .inc are marked invalid
Forum topic
OneSpan Sign
Hello, Is it the case that any customer email address ending with .inc (as in [email protected]) would be considered invalid in the OneSpan v7.0 on premise setup? If yes, is there any way to overcome the limitation? Regards, Vinay