OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Offline capabilities
Forum topic
OneSpan Sign
Hi! We are integrating the eSign SDK for iOs and our application is "offline first".
Evidence summary via sender UI
Forum topic
OneSpan Sign
Hi From sender UI, when user click the download button, it will download all the signed document as zip file, is it possible to include evidence summary for each package when clicking ‘ download’ button?
subaccount access 11.35 sandbox
Forum topic
OneSpan Sign
Does anyone have a .NET c# sample code for the subaccount calls?
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
Retrieve package using apex sdk
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Unable to add document to a package via HTTP - Internal Server Error
Forum topic
OneSpan Sign
Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.
Active versus flattened documents with eSignLive process
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Create Package without signature
Forum topic
OneSpan Sign
Hello, I want to create a package without a signature. So Users can only view the document and download it.   Thanks