365 results matched your search criteria
Password to Unlock Document Signed in OneSpan
Forum topic
OneSpan Sign
Is there any way to get the password to unlock a file that has been signed in OneSpan? Our users sometimes need to edit the document in Adobe after it has been signed. I have seen a couple other similar questions here, but no definitive answer on whether or not that is possible.
My Account - Signature - usage of uploaded image of wet signature
Forum topic
OneSpan Sign
  This question is related to an older forum item   (My Account - Signature | OneSpan Community Platform)  
Is account configurations promoted or copied?
Forum topic
OneSpan Sign
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error.
pdf size increased dramatically after signature
Forum topic
OneSpan Sign
Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?
Tool
Forum topic
OneSpan Sign
Has any tool been built previously that would allow field values (for data entry fields signers need to input in) for transactions sent via bulk send to be extracted automatically to a CSV file say?
Upload PDF in binary format using Postman
Forum topic
OneSpan Sign
Hi, in our IT-system(SAP) we have the PDFs, that  we want to send to OneSpan, stored in a table in binary format. Since we don't have the actual file... how can I implement an example in Postman? 
Can't find the documentid
Forum topic
OneSpan Sign
I am new to the eSign process and need to be able to download a completed PDF document not a zip file with the document in it.
Handdrawn Signature Questions
Forum topic
OneSpan Sign
Does the handdrawn signature uploaded for a signer only display on signature tags that are 'capture signature' rather than 'click to sign,' or is it possible to use the signer's handdrawn signature for both? When signing with handdrawn, the signer's signature appears overlap
Restrict multiple uploads from attachment
Forum topic
OneSpan Sign
OneSpan recently implemented "Signers can now: (1) upload one or more supporting documents to a transaction before the transaction is completed; (2) upload multiple documents in a single attachment.".
Notary Capture Signature/Signature Select
Forum topic
OneSpan Sign
Guys,   I see that we now have the ability to load up a notary capture to the system using a png so now I have two questions. 1. Is there a way to upload a png file to the system as the notary capture signature?