1522 results matched your search criteria
Problem with SSO for signer's authentication
Forum topic
OneSpan Sign
SSO PROBLEM, I explain the problem to you :
Signing Invitation to Cell Phone
Forum topic
OneSpan Sign
We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well.  They claim that some of their customers don't have email (!) and only have cell phones, and that their competitors send links to sign docs straight to a text message ins
General Questions
Forum topic
OneSpan Sign
Hi, I had 2 general question. Does ESignLive support the following: I understand these scenarios will may not occur in the production environment. I wanted this information to prepare our application test cases. 1. Can a role be added without an approval (signature).
Update one signer's info using UpdateSigner() and SendPackage() and all signers receive a new email
Forum topic
OneSpan Sign
Is it possible for OneSpan to send an email to only the updated signer (not all signers)?I am using .NET SDK.
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
This signature is not assigned to you for signing, Access Denied
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great if Person-A creates and signs the documents and is the only re
Conditional signing workflow
Forum topic
OneSpan Sign
Hi there, I know that OneSpan has a feature to manage document workflow in a single transaction, meaning to adjust the sequence of signing multiple document within single transaction.
"_x" is being stripped out of emails
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
How to get sign location in REST API?
Forum topic
OneSpan Sign
I didn't find the request that will return anchor coordinates. Is there any possibility to do it?