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2890 results matched your search criteria
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
How to remove the electronic disclosure form prior to seeing our signable PDF
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.getPackageService().deleteDocument(packageId, "default-consent"); However, when we have done that the electronic disclosure form still shows with no "Accept" button and our signable PDF is not sh
Retrieving Field Values
Forum topic
OneSpan Sign
We have forms that we need to retrieve the values from but not all fields are required.  WHen I use the FieldSummaryService.GetFieldSummary the blank fields are dropped instead of returning "" so no fields are missed.  How do I obtain values for all fields even the blank ones.  I'm
Uploading Signed Documents to Salesforce Files, Getting Error
Forum topic
OneSpan Sign
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.
Click to Sign showing at Top-Left Corner of Document
Forum topic
OneSpan Sign
I was trying to figure out why the "Click to Sign" Box was showing up in the top left corner of the Document. My assumption was that it meant that I was not properly placing it as an offset to an Anchor, Even though my Code does try to do that.
Changing Transaction Status to Draft
Forum topic
OneSpan Sign
Hi Duo, 
Solution to collect other inputs in PDF during signing ceremony
Forum topic
OneSpan Sign
We implemented eSign application to get signature only during signing ceremony.When we create package we added static PDF and this static PDF contains all input information.User need to enter signature only(all other inputs are read only).Now we need to build another application that requires user
General questions to get me started with an upgrade
Forum topic
OneSpan Sign
Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides.
Extraction and the populated field names in the signed PDF
Forum topic
OneSpan Sign
Hi, Is there a way to use the field extraction feature and also set the name of the (form) fields in the pdf to store the data.
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