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ESign document has 2 SIGNATURE block
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , we need to have a Signature block at the end of the document to capture the Fullname and DateTime when the document was signed.
When customer charged for this service
Forum topic
OneSpan Sign
I am currently creating a report about how many customer are signing the documents in one particular months. I was wondering when is customer charged during this process of signing the document, is it when customer actually signed the doc or is it when sSign have send the document to user.
New Signer Experience: Document e-mail notification and "Go To Document" link
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.
Reminder Schedule with multiple signers
Forum topic
OneSpan Sign
If I assign a reminder schedule to a package with multiple signers will all the reminder schedules be applied to all the signers in order? Case: reminderScheduleToCreate = ReminderScheduleBuilder.ForPackageWithId(packageId) .WithDaysUntilFirstReminder(2) .WithDaysBetweenRemind
Skip sending email to signer those not added in document.
Forum topic
OneSpan Sign
Hello Support Team, We are using designer view for e-signing the documents.  here, we passing multiple signers for document(s).
Changing Transaction Status to Draft
Forum topic
OneSpan Sign
Hi Duo, 
Additional Information from Event Notifier (Web UI)
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
Signature properties in active documents
Forum topic
OneSpan Sign
Hello,   In the attached image, a signature properties interface we can see the Location: Client IP 172.16.4.81  
Is there a bug with programmatically downloading a document not completely sign?
Forum topic
OneSpan Sign
This works (after unzipping the file) byte[] bytes = eslClient.PackageService.DownloadZippedDocuments(packageId); using (Stream file = File.OpenWrite(DocumentName+".zip" )) { file.Write(bytes, 0, bytes.Length); } This creates a corrupt document byte[] bytes= eslClient.PackageService.Downloa
Question regarding Document Signing Certificate of Completion with session purge
Forum topic
OneSpan Sign
Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a separate record of that? This is for litigation purposes only;
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