1464 results matched your search criteria
Updating emailMessage
Forum topic
OneSpan Sign
I've noticed that it is not possible to update emailMessage for chosen role. TC 1.
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Flattened Document vs Unflattened document
Forum topic
OneSpan Sign
Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer?
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
OneSpan Sign application has been crashed
Forum topic
OneSpan Sign
OneSpan Sign application has been crashed.   The procedure: 1. Download OneSpan Sign from App Store.
Document Locked
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other package?
Document Markup
Forum topic
OneSpan Sign
One of your competitors offers something they call a 'document markup feature' that allows signers to make changes to documents and negotiate changes during the signing process. Does OneSpan have any feature like this currently or is it on the roadmap?
Autosign a Document
Forum topic
OneSpan Sign
Hi There, In our application, we generate a certificate for the end user when they complete the transaction and we want that certificate to be automatically signed for the user without any interaction from us. Is such kind of integration possible with eSignLive?
Document visibility
Forum topic
OneSpan Sign
Hi I want to Specify/ restrrict the Documents a Recipient Can View.
Document filename
Forum topic
OneSpan Sign
Can a document filename refer to a file on a network drive as in the following: documentBuilder.FromFile(fileName)