343 results matched your search criteria
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
My Account - Signature - usage of uploaded image of wet signature
Forum topic
OneSpan Sign
  This question is related to an older forum item   (My Account - Signature | OneSpan Community Platform)  
How to unlock a signer on a package that is Complete
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully.  The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times.  When I open my OneSpan Inbox and look into this package, this signer sho
Access Denied
Forum topic
OneSpan Sign
Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of timeout because they waited a day to sign?  I didn't think tha
Color of the captured hand-drawn signature
Forum topic
OneSpan Sign
Hi OneSpan team. I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn".
Get the next signer and the progress of the transaction
Forum topic
OneSpan Sign
Hello! I am developing a portal where you can see the latest transactions made in OneSpan, as well as the % of progress of the transactions, see the next person to sign and the possibility of resending the signature email to said person.
Reminder related items
Forum topic
OneSpan Sign
*OneSpan Sign does not seem to allow any/all changes to automatic reminders after Txn in question has been sent for signing, is this normal/correct behavior?
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
MaxPageSize less than when just using REST API
Forum topic
OneSpan Sign
I've noticed that the MaxPageSize value in the PageRequest class has the value of 50,  but I believe the maximum number of transactions (and presumably other items) that can be returned in a request to the API is 100 
Customizing redirect after session expiration
Forum topic
OneSpan Sign
Hello, We have a business client who would strongly prefer that the signing experience does not redirect to the OneSpan sign-up/login page after session expiration.