312 results matched your search criteria
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Add custom metadata fields to package.
Forum topic
OneSpan Sign
When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that package in my own DB.
Multiple signers in single ceremony
Forum topic
OneSpan Sign
Hi, Is it possible to have only one ceremony for two signers ? We want to redirect the users to the signing ceremony, but we would like both signers to sign in that same redirect url.
Redirect Url
Forum topic
OneSpan Sign
Hi, How can i set the redirect url for a transaction? In my case, after successful completion of signing event, i am required to load a specific page and need user inputs on it (and not just a thank you dialogue) Thanks
Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
Laserfiche Connector 10.4.3
Forum topic
OneSpan Sign
I am receiving the attached error message when trying to send a document from the Laserfiche Repository using the Web Client integration for v10.4.3 to OneSpan Sign.
Form field overridden after signing and confirming the package
Forum topic
OneSpan Sign
We are facing this issue intermittently in production. We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 
Push Notification Registration - Mobile Authenticator Studio - OCA
Forum topic
OneSpan Cloud Authentication
The following is mentioned in the user guide
Failed to search on and/or bind to LDAP server(s)
Forum topic
Intelligent Adaptive Authentication
Hello, I have an issue in IAS integration with AD. I can't add AD users to IAS for event logs i got below error: {Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP server(s)'}}
OneSpan Sign with Laserfiche 11
Forum topic
OneSpan Sign
I am migrating servers for Laserfiche and OneSpan. Laserfiche 11 is successfully migrated, LF Server, Web Client, Workflow, etc.