OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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400 Code
Forum topic
OneSpan Sign
Hi , I am posting below JSON, but its returning 1006 error code and the server repsonse is : Server returned HTTP response code: 400 for URL: https://sandbox.e-signlive.com/api/packages/ ************************************************************************** JSON START****************************
Creating package using REST API Text Tag not working
Forum topic
OneSpan Sign
Hi All, I followed instructions provided in https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/ "REST API" tab Also "Code Share" hyperlink does not have any code sample to download. Using postman REST API client I am able to create package in esignlive but for some reason
Decline option
Forum topic
OneSpan Sign
If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future?
Getting Error 400 - Number of uploaded files does not match number of documents specified in package.
Forum topic
OneSpan Sign
could you please help me why i'm getting this error, here i want to request for signing only one document and one signer. Attached the file for which i'm testing.   { "documents": [ { "approvals": [ { "id": "ClientSignature",
Event notification as soon as package got signed by signer
Forum topic
OneSpan Sign
I want to update the status in my database as soon as user sign the document. I haven't found code to get the status as soon as signer sign the document. I did register all the even using callback example code.
Mark as sent but don't want email to be sent
Forum topic
OneSpan Sign
Hi, I'm using the REST apis.
SMS, Security Questions, etc not working for in-person signing
Forum topic
OneSpan Sign
Hi I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
KBA Authentication
Forum topic
OneSpan Sign
Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Issue While Building Document Signatures
Forum topic
OneSpan Sign
Hi Team, We have tried SignatureFor method and CaptureFor method we did not find any difference in the behavior (Where CaptureFor is expected to capture the signature for that document again which is not reflected) Here is the implementation For CaptureFor and SignatureFor doc.WithSignature(Sign
Is it possible to send multiple documents with metadata?
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?