3702 results matched your search criteria
Can not generate the URL
Forum topic
OneSpan Sign
Hello, I am getting this error while generating the signing URL: Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Status Bar
Forum topic
OneSpan Sign
Hello, I want to check if we can hide the status bar, while signing. Please check the attached image. Thanks, Nehme
iFrame Safari Browser issue
Forum topic
OneSpan Sign
Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'. Please let me know what is the problem.
Decline Reason
Forum topic
OneSpan Sign
Hello, How I can capture the decline reason, if the user decline to sign the package. Thanks, Nehme
Hide Signature
Forum topic
OneSpan Sign
Hello, I have a form to be signed, inside this form there are 5 signatures for same person or email, can I have one of these signature and keep the other signatures active. Thanks, Nehme
SandBox Portal
Forum topic
OneSpan Sign
Hello, I want to check two point with you. 1. I can not arrange documents in Sandbox template layout. 2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment). Thanks, Nehme
CheckBox Inject Field
Forum topic
OneSpan Sign
Hello, I inject a CheckBox with 'X', while signing, getting this message 'Form is inComplete'. Please provide help about this issue. Thanks
Could not create a new package one step
Forum topic
OneSpan Sign
Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
Time Zone
Forum topic
OneSpan Sign
Hello, Suppose I am signing a document from outside ON like Vancouver, what time stamp it will be captured in the system. How I can capture the timestamp for the person who is signing from different province with different time. Thanks Nehme
Can not decline a package from mboile
Forum topic
OneSpan Sign
Hello, I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason. please advice. Thanks, Nehme