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Forum topic
OneSpan Sign
Hello,
Is there any way to shrink the size of the E-Signed by text seen in the attachments?
We are using hand drawn signatures, and the sign all signatures.
The E-Signed by text is fairly big and makes it difficult to see the actual signature.
Thanks.
Forum topic
OneSpan Sign
Guys -
Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same package with a notary, I can then create the smart note.
Forum topic
OneSpan Sign
Hi,
Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page.
any idea?
currently their solution is 1st loading login page, 2nd loading signing URL , then it works.
thanks,
Cindy
Forum topic
OneSpan Sign
I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though.
Forum topic
OneSpan Sign
Hi Team,
While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is there any ways to resolve this issue?.
Thanks in advance.
Forum topic
OneSpan Sign
I have a template with a grid of 50 rows. Each row has a Label field and a checkbox field. Values for label are supplied thru `Package\{{PackageId}}\Clone` endpoint.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu?
Thanks
Colleen
Forum topic
OneSpan Sign
Hello,
Is there a way to capture the font-end event notifications in iOS? I am loading the signing session in a wkwebview and I'm trying to capture these events: https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm. Is it possible?
Forum topic
OneSpan Sign
Guys,
We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the documents at any point during the transaction. Is this intended?
Forum topic
OneSpan Sign
Hi ALL
• Can the font/size of text for the eSignature capture be changed?
Currently when we test in the sandbox environment - i looks very tiny and difficult to read unless we zoom in - please let us know if anyone happen to increase the size of the eSigned signature.
Thank you,
Vemul