2888 results matched your search criteria
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox.
I'm curious if there is a way to actively monitor email delivery status via the API?
Forum topic
OneSpan Sign
Hi,
I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'.
Forum topic
OneSpan Sign
Got a notification that OSS-US-PROD-2 will be upgrading OS during a 3 hour window and it made me realize I do not have enough knowledge about the OneSpan production environment to know what this means for us.
Forum topic
OneSpan Sign
Hello,
I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error:
{"technical":"Cannot upload document fdgl_doc.
Forum topic
OneSpan Sign
adding screenshot >
adding support email >
[email protected]
hello team,
wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Forum topic
OneSpan Sign
Hi,
I am trying to create a document with editable field which user will fill it out. But I cant find how to do it.
Forum topic
OneSpan Sign
Hi,
We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English.
Forum topic
OneSpan Sign
Hi,
I've notice that I can make a document "Accept Only" in the eSignLive sandbox dashboard transaction creation page. I can simply click Accept Only and select the recipients I wish to accept the document and thats it. No need for signature, only acceptation.
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as
{
"status": "DRAFT"
}
I get error response as
{
"code": 415,
"entity": null,
"message": "Unsupported Media Type",
"messageKey": "http.status.415",
"name": "Unsupported Media Type",
"technical":