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312 results matched your search criteria
How to get Signer detail with sessionUser
Forum topic
OneSpan Sign
we are receiving below notofication. {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"} We want to get Signer Name f
update approvals
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values.
Unable to Invoke Callback Service
Forum topic
OneSpan Sign
I was trying to implement Call back service in Salesforce from One Span. I have implemented all the steps in Salesforce mentioned in Part 1, Part 2 and Part 3. But however when a transaction is completed in One Span my apex method is not being called. No logs as well.
Is there a way to re-render a component via event notifier
Forum topic
OneSpan Sign
Hello there, I am wondering if there is a way to refresh the status of a JSF component, for example, when a signer completed signing a document, through the event notifier. I know we'd have to use AJAX, but I haven't got an idea of how-to in your native JS. Can you guys have any advice?
Opening the document to be signed in a device (like IPad or tablet )
Forum topic
OneSpan Sign
Could please anyone help with Opening the document to be signed in a device (like IPad or tablet ) without having the User to click on email link. Use case : Customer in Branch for account opening or any subscribing to a new product(Credit Card , Derivatives , Mortgage loan), one the all the details
email customization
Forum topic
OneSpan Sign
Hi, We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing ceremony is complete. For speed, I used the sandbox.
Email Bounce 500 Error
Forum topic
OneSpan Sign
Receiving this error
New Signer Experience: Document e-mail notification and "Go To Document" link
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.
Accessing a Package's Audit Info
Forum topic
OneSpan Sign
Sorry for all the different posts, but I thought it'd be better to have each question separately so they're easier to search. Another thing I'm going to need to use is to get the Audit information like in the evidence summary PDF I can download, only the listing of events from the SDK.
Enable 2-way SSL for all transactions
Forum topic
OneSpan Sign
Hi OneSpan Support Team We're looking to enable 2-way SSL between our application and OneSpan using the Java SDK. Can you please provide some guidance on:
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