292 results matched your search criteria
KBA Authentication
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Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
unauthorized trying to create a document package with python.
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Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Troubleshooting documentExtractError
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Hi all, I'm trying to get to the bottom of an issue that is occurring with some of our PDF uploads (using multipart/form-data).
500 EsepCommand failed and no fallback available.
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Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Text Anchors
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Hi, Our integration with eSignLive includes some document merge functionality - where users create a layout for a "template document".
Is it possible to change status from OPTED_OUT to DRAFT?
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I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
delegated signing with fromfile=true
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Below are the step we use for hand drawn signature capture using api
Creating package with multiple document binaries, uploading with superagent.
Forum topic
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Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
Declining a package instantly logs you out of silanis. Why?
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In our software we generate a package in the background then display an IFrame to the URL created with the package from the .net SDK. Right now I have only seen this in your sandbox.
documentSigningOrderViolation exception while retrieving a document
Forum topic
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During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.