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Default value for textfield not working
Forum topic
Intelligent Adaptive Authentication
Hi Team, Trying to assign the default value for the text field as suggested in (https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction), but not working.
Signer Order - Auto notification
Forum topic
OneSpan Sign
Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?
apex- sdk. Text tag getting shifted down on the signed document.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160,22)}}
Additional Fields in Bulk Send
Forum topic
OneSpan Sign
Hi, I understand additional fields can be put in the CSV for bulk send to populate custom data into a transaction by adding extra columns that map to fields in the template. Is there a limitation on the number of fields for each row in the CSV?
Download jpegs of Validation Failed applications
Forum topic
OneSpan Identity Verification
Hi When we run {{baseUrl}}/api/transaction/{{transactionID}}/verification and get the reasons for failure, there are the URLs in the response that point to the jpegs of the submitted ID and selfies. Is there a way for us to download these?  The URL begins like below
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
Notify Signer's Session Expire Event
Forum topic
OneSpan Sign
Please provide a way to capture session expired event of signer
Holographic Signature
Forum topic
OneSpan Sign
Team , Is it possible to add a Holographic Signature ? Regards Surya
Completed Packages Available for Download
Forum topic
OneSpan Sign
Does the ability to download a completed package have an expiration?
Sandbox extremely slow
Forum topic
OneSpan Sign
adding screenshot > adding support email > [email protected] hello team, wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.