400 results matched your search criteria
Reminder emails in REST API
Forum topic
OneSpan Sign
Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide Currently we are getting the reminder emails not on the next day.
Creating Approvals with Text Anchors
Forum topic
OneSpan Sign
Hi Team, We are trying to create the Approvals using REST API. This works without any issues when we don't use the text anchors. However, when we use text anchors, we don't get the expected results i.e.
Creating a package (Object reference not set to an instance of an object)
Forum topic
OneSpan Sign
Hi! I am trying to create an eSignLive package using the C# SDK. Below is the error I get when "sending" my package.
unauthorized trying to create a document package with python.
Forum topic
OneSpan Sign
Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Exclude Package owner in the Signing completed/download email notification??
Forum topic
OneSpan Sign
Hello, Once all the signing ceremony is completed, there is one email notification getting triggered from "e-SignLive " to all the signers by including package owner in "CC" of that email. Email notification reference is here: Signing is completed for e-SignPackage
Create Package with documents and fields
Forum topic
OneSpan Sign
Hi, I want to upload document on package, document uploading working fine. I also want to add roles and approvals through code.
F5 or refresh page gives a token error when using an Iframe with a one span URL
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non autorisé.
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
How to check for eSignLive and OneSpan Sign server availbility
Forum topic
OneSpan Sign
Hi,   Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if  a) API availability can be monitored?
Error authenticating to OneSpan: 404 - Not Found
Forum topic
OneSpan Sign
I am working through the OneSpan Sign APEX SDK and running the getSessionId() is giving me this result: