317 results matched your search criteria
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
Email Reminder : Issue with Maximum number of reminder
Forum topic
OneSpan Sign
Hi,
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
changing the signing ceremony after package created
Forum topic
OneSpan Sign
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created. Example: I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing ceremony, rather each signer will receive an e-mail link, and the
Get Signing Status
Forum topic
OneSpan Sign
Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
unauthorized trying to create a document package with python.
Forum topic
OneSpan Sign
Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Solution options for mapping signer to multiple signature fields
Forum topic
OneSpan Sign
Hello,
Condition logic on Signature capture with text tags
Forum topic
OneSpan Sign
I have made a template the first signature capture mandatory for each signer and subsequently made the rest optional with conditional logic. This setup ensures that the mandatory capture becomes optional once any of the others are signed.
Adding custom fields to a package
Forum topic
OneSpan Sign
I am using onespan for sending documents for signing.Is there a way to add custom fields while creating a package? When i am sending the mail for people to sign the document, i make use of fields such as $PACKAGE_NAME and $PACKAGE_OWNER_EMAIL in my html file.