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430 results matched your search criteria
Onespan Email validation
Forum topic
OneSpan Sign
Our api encounter multiple issues when update role emaile.g: [email protected] is considered invalid for onespan apiCould you clarify which type of email validation onespan api does? Beaucase it seems this is a false positive validation
Validation Error: "This document has the "NeedAppearances" flag set"
Forum topic
OneSpan Sign
Hi, I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" => "error.validation.verifyDocument.hasNeedAppearancesFlag"
About Going Live, some Questions
Forum topic
OneSpan Sign
Hey there! Im currently using the sandbox, to make prove of concept and im trying to anwser some dooubts. 1 - When passing to a production environment the sandbox is migrated or stays as it is? 2 - When passing to a production environment the templates and the layouts are migrated? Is automatic?
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Relating a transaction to a custom object and saving completed docs to the custom object
Forum topic
OneSpan Sign
In my current setup, I have a main custom object with two buttons: "Generate Contract" and "Send For Sign Off". The first button uses Conga Composer to generate the contract document and saves it to the main custom object.
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
ewitness api error
Forum topic
OneSpan Sign
Hi we are using an in house install of the evidence api https:// [server] /evidence/api/v2/{guid}pdf/false https:// [server] /evidence/api/v2/{guid}/html/false while running some tests, we are seeing the following error, could you please help with info on how to resolve this error: {"data":"A PDF
Could not get any response
Forum topic
OneSpan Sign
Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error connecting to https://sandbox.esignlive.com/api/packages/.
Limit on the Vauting_data documents
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
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