3702 results matched your search criteria
Add an Approver Role
Forum topic
OneSpan Sign
Hi team, We have a client asking whether the "adding an approver" feature available in OneSpan Sign? Let’s say we have the 1st signer, the 2nd approver, and the 3rd signer.
maximum amount of senders
Forum topic
OneSpan Sign
Hey team, Can we obtain the maximum amount of senders on the account using the API/SDK? Thanks in advance!
400 error when creating package
Forum topic
OneSpan Sign
Hello team, We have a client who was following the example code from this link: https://www.esignlive.com/blog/esignlive-create-send-package-rest-ruby They used the Package Definition JSON from this link: https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ And
Signing Status Issue
Forum topic
OneSpan Sign
Hi Team, We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process.
SMART Document from external system
Forum topic
OneSpan Sign
Hello, We have a client asking whether we can add a SMART Note that was generated by another system into OneSpan Sign's eVault Manager. Is that possible at the moment?
Package with only recipients
Forum topic
OneSpan Sign
Hi team, Our client is asking what status a package would reach if there were ONLY recipients (no signatories in the package). Does OneSpan Sign system track when the recipients open the package? Does that count as “Complete” for that receiver? Thanks in advance!
UnsupportedOperationException when updating document visibility
Forum topic
OneSpan Sign
Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package.
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
SDK Logging
Forum topic
OneSpan Sign
Hey team, One of our customer is asking do we have some logging capabilities in our SDK? They are using Java SDK and they want to know what API calls have been eventually sent out.