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Populate Text Area field formatted as HTML
Forum topic
OneSpan Sign
We use Salesforce with OneSpan. We are using API integration to merge field values from salesforce into OneSpan template fields.I have a Salesforce field that is a Rich Text Area field, formatted as HTML.
Copy Templates and Layouts between Users in .NET
Forum topic
OneSpan Sign
I know there is a tool to copy templates and layouts between users.  I want to add that ability to my own tool we have for our help desk.  Is there an example of how to do this in .NET that already exists?
Moving a User from One Account to Another
Forum topic
OneSpan Sign
If we submit a ticket and have a user moved from one of our Production OneSpan Sign accounts to another of our Production OneSpan Sign accounts, does this also move their transactions, templates, layouts, etc.?
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Authenticate via Email Address
Forum topic
OneSpan Sign
Is there any way how we can authenticate the signing process using email address rather than the phonenumber. The scenario to be more precise is that after eslClient.SendPackage(packageId); When we get the signingUrl back, we would want to authenticate it via email. I have found the authentication
Signer email address required?
Forum topic
OneSpan Sign
Might be a dumb question - are email addresses required for signers? Can you add a signer without an email address to an in-person ceremony? Thanks. -- Bryan
Signer Email Characters Limit
Forum topic
OneSpan Sign
Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme
Partial Document in Email
Forum topic
OneSpan Sign
Dealing with another tricky requirement. For one of the signers, it is requested that the email contain only the signature page (and not any of the additional pages). Is there a good way to specify what pages should be sent out in the follow-up email post-signature?
Multiple Emails Post Signature
Forum topic
OneSpan Sign
Final requirement for the day. So I have two signers on my documents. I want the email afterward to get sent to three different addresses. Is there a good way to add a CC or additional email for follow-up?