OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Roles and Signers relationship
Forum topic
OneSpan Sign
Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples. for instan
how to set Transaction expiry days
Forum topic
OneSpan Sign
Hello! How to set days when translation will expired. Thanks
Signature recipients
Forum topic
OneSpan Sign
We are currently using docusign as our electronic signature system and are in the process of moving over to yourselves. At present when we create our transactions for signatures, we also send copies to our sales man and internal colleagues so they are able to view the document unsigned.
iOS app templates offline use
Forum topic
OneSpan Sign
Hi my requirement is I want to download the templates and use them in offline signature capture? Does iOS sdk support downloading of templates and and applying them on documents in offline? Can templates be edited with pre populated data in offline using iOS sdk?
completed signed documentation
Forum topic
OneSpan Sign
at present we are testing the system and when we are signing the documents some of our boxes have not been completed. How can i set up the system so that the document can not be completed until all signatures, text boxes etc are all completed.
Syn of transaction records - iOS SDK
Forum topic
OneSpan Sign
How does syn work ? is there a way to control using code what are the data items which work with syn for offline use?
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
Callback Notifications
Forum topic
OneSpan Sign
Hello i have registered callback url with this code and it's registered successfully i in response json on callbackurl i have get the {} dict when package is created. is there sometinh missing???
Authenticate Signer during signer switching with notary
Forum topic
OneSpan Sign
So far, the process is this. The notary signs into the transaction and then switches to the borrower that will be signing. The borrower will then click the okay button a few times to authenticate themselves and start signing.
Questions about flow of accessibility enabled signing sessions
Forum topic
OneSpan Sign
Good Morning, I am currently in the process of making modifications to exsiting signing ceremonies in order to use the WithAda() Flag and make the documents readable by software such as the JAWS reader.