778 results matched your search criteria
Forum topic
OneSpan Sign
Hello there,
I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Forum topic
OneSpan Sign
Hello,
Forum topic
OneSpan Sign
Hi,
We are noticing that the handover link is not showing after signing all the documents.
Steps to reproduce:
1. We create a package with 4 signers
2. User 1 signs everything works fine, we see the handover link.
3.
Forum topic
OneSpan Sign
I set a package language with French.
final DocumentPackage documentPackage = packageToBuild.withLanguage(Locale.FRENCH)
Nothing changed to French except the embedded Consent pdf in the page as attached.
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell our users to always use their Dashboard.
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.
Forum topic
OneSpan Sign
Hi,
I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."} OneSpanSign.Sdk.OssException
Forum topic
OneSpan Sign
Hello Team,
I have a problem with the order of the Consent Document and the Contract.
I am using API to created the package and send the documents.
In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.
Forum topic
OneSpan Sign
Hello,
Looking for the procedure to modify the outgoing email to signers. Would like to customize that email with the clients information. I do notice you can modify the logo and colors. However not the message.
Thank you,
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.