320 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
Forum topic
OneSpan Sign
I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource Not Found"}
Here's the code I'm using;
Forum topic
OneSpan Sign
Hi,
I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out:
1. suppress the Download links.
Forum topic
OneSpan Sign
Hi,
I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue.
Payload:
Forum topic
OneSpan Sign
I'm having some difficulty implementing DownloadDocumentsDateRange posted previously in this forum.
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception:
com.silanis.esl.sdk.internal.EslServerException: Could not add signer.