OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Delete sender account via sender UI
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OneSpan Sign
Hi, our client tried to delete account in the Owner account via Sender UI, after he clicked 'x' (delete) button, nothing happened in the GUI, but we found there is error in the log, any idea?  
One Span UI - Sandbox
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OneSpan Sign
I require some help regarding some functionality: 1. How can we configure sent on behalf functionality in One Span in sandbox. Like from One Span Admin UI is it possible? If yes, can you tell me the detailed steps.
Retrieving List of Transactions
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OneSpan Sign
Hi Team, I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing. Unfortunately, I don't see the transactions which are sent by others with the below code,
Authentication code
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OneSpan Sign
I have implemented the designer onespan iframe into our system. I am using laravel for doing this.  My question is regarding the sender authentication code which is a single use ?
Error calling GetSigningUrl()
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OneSpan Sign
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
Error in EslClient.EventNotificationService.Register
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OneSpan Sign
When calling the following register function : EslClient eslClient = new EslClient(apikey, apiUrl); eslClient.EventNotificationService.Register( EventNotificationConfigBuilder.NewEventNotificationConfig(callBackUrl) .ForEvent(NotificationEvent.SIGNER_COMPLETE).F
Timestamp shows different timezone for the same Email id in different txns
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OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Update package is not working
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OneSpan Sign
What is the recommended way to update a package to use the new filled document?
Force mobile UI for signing ceremony?
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OneSpan Sign
Hello, I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
process time for create a package
Forum topic
OneSpan Sign
Hi, currently I have a client with large document size (1870k), and this document is combination of several other documents, some of them with signatures, and some of them without .