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How can we resolve this SignatureProcessCreationException error
Forum topic
OneSpan Sign
I'm getting below error {"Error occured while getting response from handoff -
Notary Integration
Forum topic
OneSpan Sign
Guys, We are in the process of setting up accounts and we have a few where Integration is not set.
Error creating package
Forum topic
OneSpan Sign
User is receiving error: 02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
Laserfiche Install - Receiving Syntax Error
Forum topic
OneSpan Sign
We are receiving the following error after clicking onespan in Laserfiche webclient:   Error - SyntaxError: missing ) after argument list  
Support for Injecting PDF Check Boxes and Radio Buttons
Forum topic
OneSpan Sign
As discussed here there currently is no support for PDF check boxes or radio buttons when injecting values into a fillable PDF through your REST API (I am unsure about your SDK).
Sample project crash
Forum topic
OneSpan Sign
I am getting this error when running the sample app: ` dyld: Library not loaded: @rpath/libswiftCore.dylib Referenced from: //.app/Frameworks/eSignLiveSDK.framework/eSignLiveSDK Reason: image not found ` although I have Always Embed Swift S
Evidence Summary File Size 0kb
Forum topic
OneSpan Sign
Guys,
Trashed Pkgs
Forum topic
OneSpan Sign
Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down. The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs. There was also a count of 2 items "Trashed".
retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
IAS virtual appliance ntp not responding
Forum topic
Intelligent Adaptive Authentication
Dear Team, I have added ntp record to IAS server, but time is not synchronized with ntp server. from firewall logs, i couldn't find any blocking on ntp port. from IAS logs, we have got below error:
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