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610 results matched your search criteria
Api Key of the sender
Forum topic
OneSpan Sign
HI, Is it possible to get the api key of the sender who sent the package. Thank you, Sudhangi
Create Package without signature
Forum topic
OneSpan Sign
Hello, I want to create a package without a signature. So Users can only view the document and download it.   Thanks
US PROD - Limit on Number of senders for an account
Forum topic
OneSpan Sign
Hi Is there a limit on the number for senders for 1. a US PROD account . 2. a US Sandbox account Regards Mario
Script-Create create multi user on OneSpan
Forum topic
OneSpan Sign
Dear All,  Currently, we have users around 400 users to create on our OneSpan. We would like to seek you support by providing the guideline and script to run mutli users. Could someone help me, if create 1 by 1 we need to spend more time on it.
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Users and Roles
Forum topic
OneSpan Sign
Hi!  We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.
How to get a signed document list in a specific period
Forum topic
OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
What is the difference between owner, manager and sender role?
Forum topic
OneSpan Sign
What is the difference between owner, manager and sender role? Can you provide a list of permissions linked to each role?
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